ISO 9001

In 1994, SIA established a goal of being certified to the ISO9001 Quality Management Standard. At first, this was a requirement for selling vehicles in Germany. However, over the years our ISO9001 Quality Management System (QMS) had progressed into our daily work structure, providing focus on the quality of all business processes, the expected outcome (product) and the need to continually improve the system to benefit the overall growth of the organization. SIA was recognized as the 1st North American automotive manufacturer to receive ISO9001 certification. (Certified indicates that our QMS was, and continues to be successfully audited, by an external 3rd party auditing agency against the requirements of the ISO9001 standard).

The SIA Quality Policy – “Quality is the Top Priority” - is the cornerstone of defining SIA’s commitments of its quality expectations. This policy is displayed throughout our facility as a reminder to our Associates, and visitors, of SIA’s commitment to manufacturing the highest quality vehicles for our customers. Specific quality objectives and targets are implemented to meet, and exceed product requirements. At SIA, our quality is what makes a Subaru a Subaru.